Removing a generic account or another user's mailbox in Outlook Outlook Desktop AppĢ. To send on behalf of requires editor or higher permission on 'sent items' and 'outbox' and the delegate access panel as well. If you are unable to send from the account that's been added, it's likely to be caused by not having permissions set. This will activate the from field in the email.ģ. You can then select the 'from field' and choose " other email" before typing the address that you wish to send on behalf of:Ĥ. Emails can then be sent from this address in the future by selecting in the from field the relevant email address, you should not need to add it again. Once inside the new email, you will need to select the " …" menu at the top of the email and select the " Show from" option. ![]() In the next step, choose service from the given options, go for POP or IMAP and click on Next to proceed. Select Manual setup or additional server types from the Add Account dialogue box. Select Add Account from the Info section of File menu. Create a new email by selecting ' New Message'Ģ. Start with opening Outlook on your system, and click on the File menu. Once the account has been added, If you wish to send emails on behalf of the generic account you will need to use one final step to activate the 'from' field of the email.ġ. Then type in the email address of the account you wish to add to your list of mailboxes and click ok: Sending on Behalf of the secondary account in Outlook 365 Right-click the word ' Folder' in the left-hand panel, then select ' Add Shared folder'ģ. Microsoft's guides to managing another user’s mailbox (including opening folders, creating email reply / message)ġ. First log into .uk (Outlook 365) and access your mailboxĢ. Click Add Account underneath Account Information and put in. From there, click on File on the top left corner. Expand the arrow to see the inbox and all the folders you have been given access to You will first want to open up the Outlook client. You should be able to see the added account listed below your account and folders. To save the changes click OK (there might be a slight pause). You will see the account in your additional mailboxes listĨ. Insert the email address of the account you are adding and click OKħ. ![]() ![]() With your account name highlighted click on ChangeĦ. Click Account Settings and then Account Settings againģ. The account owner must have given you permissions on the account before you undertake these steps.Ģ.
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